Frequently asked questions
Do your guestbooks require a power source?
Our guestbooks are very user-friendly! They do require a power source, which can be supplied by the included battery pack allowing you to place the guestbook anywhere you’d like. If an outlet is available, we also provide a wall plug for convenient direct power.
When will the guestbook be delivered?
Your guestbook will be delivered 2-5 days before your event date.
When do I need to return my guestbook?
Your guestbook can be dropped off at any UPS location 1–2 days after your event date. This includes Sundays but excludes holidays.
When will I receive my audio files?
Your files will be delivered via email 1-3 weeks after we receive your guestbook!
How much does shipping cost?
Shipping is on us! We cover the cost of shipping both ways.
